Chris Voss served as a hostage negotiator at the FBI for close to a quarter of a century. During a portion of the time, he was the Bureau’s lead international hostage negotiator. Voss had an epiphany of sorts upon leaving the Bureau; he realized that several of the skills he’d learned and honed ‘in the
When you think of a natural salesperson, you probably imagine a smooth talker quick to answer your questions before you even have them. And within a few minutes, you’re completely sold on a product you’ll never use. But the very best salespeople aren’t always the slickest talkers — they’re actually the most effective listeners. Instead
If you’ve tried all the advice from the productivity gurus out there but still find yourself drowning under the weight of your to-do list, these unconventional, science-backed tips might just save your sanity. When it comes to productivity advice, most of what we read online are simply anecdotal. If you’ve tried implementing any of these
Coaching: Coaching is strategically guiding someone into improved performance through reflection on how they apply a specific skill and/or knowledge. Coaching is about developing individuals beyond where they currently are. Coaching helps people to reflect on their performance in a specific area with an informed,objective helper. It is about helping individuals to implement their learning
